Terms & Conditions
Product Availability
All Voodoo Design exhaust systems are bespoke, custom-made, and built to order. Please assume most items will take 2-3 weeks to make, depending on the item. Some products may take slightly longer. Please email us for a quoted lead time.
Order Process
Purchase orders must be submitted in writing via email to Sales@voodoo-design.com. When we receive the order, we will send an invoice requesting payment.
Payment Terms
We accept payment via PayPal, Credit, or Debit Card. We offer a year-round Military discount eligible to verified IDs only.
Shipping & Handling
UPS is our shipping provider for all domestic and international shipments. We will send you pictures of your order and the tracking number as soon as the item is sent. We ship only to valid residential or business addresses. PO Boxes and International Forwarding Company Addresses are not allowed.
Customs & Import Tax
The buyer is responsible for all brokerage fees, VAT, import duties, and taxes levied once your package reaches your country. If you incur these additional charges, they must be rendered for your package to clear customs. We will not be responsible for shipping or customs delays once the order leaves our facility.
Cancellation & Return Policy
All orders are considered custom and special and can not be canceled once the order has been submitted. We incur material and shipping costs from our suppliers as soon as customers submit payments for an order. Any exception to this policy is subject to our discretion and subject to a restocking or processing fee of up to 20%. All third-party products are not returnable once processed.
Emissions Compliance
Various U.S. states and the U.S. federal government have individual laws regulating the use of aftermarket exhaust parts and systems, especially as those parts and systems modify, remove, or replace original equipment catalysts. Please consult the applicable laws in your area before installing any aftermarket part or system on your vehicle to ensure compliance with all applicable laws. Neither Voodoo Design LLC nor any of the sellers of the parts or systems make any representation that any of their features or systems comply with any such laws.